Shipping & Returns
Shipping
Free shipping on all US orders.
We ship from a warehouse located in the United States. No customs fees, no surprises.
| Standard Shipping (US) | 5-7 business days | Free |
Once your order is placed, you'll receive a confirmation email. A second email with your tracking number will follow once your package ships.
You can track your order anytime on our Track My Order page.
90-Day Money-Back Guarantee
We stand behind the Cervana Pro. If you're not completely satisfied, you have 90 days from the date of delivery to request a full refund.
How to return:
- Email us at contact@cervana.co with your order number
- We'll send you a prepaid return label
- Ship the product back in its original packaging
- Receive your full refund within 5-7 business days of us receiving the return
No restocking fees. No questions asked.
1-Year Warranty
Every Cervana Pro is covered by a 1-year warranty against manufacturing defects. If your device stops working within the first year, contact us and we'll replace it at no cost.
Questions? contact@cervana.co