FAQ
Frequently Asked Questions
About the Photon Belt
What is the Photon Belt?
The Photon Belt is a compact red light therapy wrap that combines 60 LEDs at two wavelengths: 660 nm (red) and 850 nm (near-infrared). Place it on your back, neck, knees, or any zone that needs it. 15 minutes per session, USB powered.
How does it work?
The belt delivers red and near-infrared light directly to your skin. The 660 nm wavelength works on the surface, while the 850 nm penetrates deeper into tissue to support cellular recovery. Just wrap it, plug it in, and set the timer.
Is red light therapy safe?
Yes. Red and near-infrared light at 660 nm and 850 nm are non-invasive and non-UV. No heat, no radiation. If you have a specific medical condition, consult your doctor before use.
How often should I use it?
Once a day, 15 minutes per zone. Most people use it in the evening as a wind-down ritual. Consistency matters more than duration.
When will I notice a difference?
Some people feel more relaxed after the first session. For deeper, lasting effects, give it 2 to 3 weeks of daily use.
Can I use it on my face?
Yes. The belt is flexible enough to wrap around your forehead or jawline. Keep sessions to 10-15 minutes on the face.
Do I need a wall outlet?
No. The Photon Belt runs on USB power. Plug it into any power bank, laptop, or USB adapter. Use it on the couch, in bed, at your desk.
Ordering & Shipping
How long does shipping take?
Free shipping on all US orders. Standard delivery in 5-8 business days. You will receive a tracking number by email once shipped.
Do you ship internationally?
We currently ship to the United States only.
Can I track my order?
Yes. Once your order ships, you will receive an email with a tracking number and link.
Returns & Guarantee
What if it does not work for me?
You have 30 nights to try Photon. Use it every evening. If you do not feel the difference, send it back for a full refund. No forms, no fine print.
How do I return it?
Email us at hello@photonlight.co. We will send you a prepaid return label. Once we receive the belt, your refund is processed within 5 business days.
Safety & Care
Is Photon a medical device?
No. Photon is a wellness device designed for relaxation and recovery. It is not FDA-cleared to diagnose, treat, or cure any condition.
Can I use it with a pacemaker or during pregnancy?
If you have a pacemaker, implanted electronic device, or are pregnant, consult your doctor before using Photon.
How do I clean it?
Wipe the surface with a soft, damp cloth. Do not submerge in water. Store in a dry place.