Shipping & Returns
Shipping
Free shipping on all US orders.
Most orders arrive within 4-6 business days. No customs fees, no surprises.
| Standard Shipping (US) | 4-6 business days | Free |
Once your order is placed, you will receive a confirmation email. A second email with your tracking number will follow once your package ships.
You can track your order anytime on our Track My Order page.
Money-Back Guarantee
We stand behind every Cervana product. If you are not completely satisfied, you can request a full refund within the guarantee period of your product (see your product page for details).
How to return:
- Email us at contact@cervana.store with your order number
- We will send you a prepaid return label
- Ship the product back in its original packaging
- Receive your full refund within 5-7 business days of us receiving the return
No restocking fees. No questions asked.
1-Year Warranty
Every Cervana product is covered by a 1-year warranty against manufacturing defects. If your device stops working within the first year, contact us and we will replace it at no cost.
Questions? contact@cervana.store